Job Details
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Requisition Number G12-1008
Title Food Service Ambassador
Department INPATIENT NUTR SVS - 804010
Location Kettering Medical Center
Shift Varies
Job Status Full-time or Part-time
Temporary No
Hours per Bi-Weekly Pay Period 80
Description Under the direction of the Nutrition Care Coordinator, functions as the nutrition care liaison between patients and families, nursing units, tray line staff, Call Center staff, and RDs/DTRs to provide timely meals and other nutrition services to patients and families. Provides excellent customer service to patients and families during explanation of Room Service process, delivery of patient meals, unit supplies and the after-service clean up for all meal services. Completes assigned cleaning and other related tasks. The list is not inclusive; duties may be modified to fulfill departmental needs or goals.
Requirements Educational Requirements:

-High school diploma or GED
-Must be able to read and write English and follow oral and written directions.

Experience:

-Previous customer service experience is required
-Food service experience in a restaurant, hospital, or nursing facility preferred
-Must have excellent customer service skills and be able to function in a
teamwork-oriented environment.
-Must be able to develop rapport and effective relationships with personnel
throughout the organization and communicate effectively with nursing
staff/patients/family/significant others of varying ages and cultural
backgrounds in a variety of settings.
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